Service and warranty

  "The customer has the right to notify the trader in writing that he / she renounces the purchase, without penalties and without invoking a reason, within 10 working days of receiving the product. "Art. 4, b Chapter I, ORDINANCE no.130 of August 31, 2000 regarding the legal regime of distance contracts. For all consumable products marketed by SC Office Market Center Srl we grant a 1 year guarantee from the date of invoicing.

     The customers of www.tonerworld.ro can return the purchased products in the original unopened package within 10 business days of receipt, without penalty and without any reason. Product returns will be made at the expense of the customer, using the same shipping service as the shipment. Payment of the amount is made exclusively by the Payment Order, in the account indicated by the client.

 

 

Conditions for granting the guarantee

 

1. The product must not exceed 50% of wear. For products exceeding 50% of wear, NO warranty is provided

2. The product must be returned in the original package, together with the invoice.

3. The guarantee is granted by the manufacturer after the technical check of the product.

4. The warranty is granted within 30 days of product return.